Free Delivery

Looking after your pet should be a pleasure, so why should buying their accessories be any different? That’s why we offer FREE DELIVERY to customers in the UK on all orders over £50, so while you indulge your pooch, we can indulge you.

All you have to do to be eligible for our complimentary free delivery service is:

  • spend £50 or more
  • enter the following code when you checkout: FREEP&P

*Please note that this offer does not include certain larger items such as doggie travel bags and dog beds. This is due to their size and weight meaning that they will have special delivery needs, and may need to be delivered by courier.

We strive to make each part of our online order system as seamless and simple as possible, so if you have an issues or would like to provide some feedback on how you found the order process and delivery service, please do get in touch or leave us a message through our contact form.

Further Delivery Information

You can view the delivery cost for any product upon checkout where your total bill will state the cost of delivery the product, as well as an estimated delivery timeframe. Muddy Mutts and Pocket Pups endeavour to deliver every product within the timeframe shown here, or earlier if possible. If there is any issue upon or before dispatch, or reason for a delay in your delivery, Muddy Mutts and Pocket Pups will notify you by email as soon as possible.

Muddy Mutts and Pocket Pups does not accept any liability for delivery issues following dispatch and delays caused by reasons outside of our control, and cannot be held responsible for delivery at any set time on a particular day.

Free Return P&P if you pay via PayPal

Bought something but it didn’t fit, wasn’t what you expected or simply changed your mind? Don’t worry. Send it back and PayPal will refund your return shipping cost*. Activate now to enjoy this service on your next purchase. Click here to opt in.
*Exclusions apply.